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Advanced Computer Training

The A+ Certification training program is designed to prepare individuals to become technicians and ready to enter the Computer Service industry.

At the end of the program, the student will have the ability to build a PC and troubleshoot all computer system problems.

A mandatory 12 hour internship is required.  The student, assisted by instructors, will perform real-life bench practice. All students must take and pass the A+ Certification examination test. In this field, a certificate or a diploma does not carry any weight.

The program is free for member of Townlinks Internet Service; there is a $90 registration fee for non-members. Lab materials are available at a discounted price, all students will be required to purchase the necessary components to build a PC. 

All students are required to provide two pictures and fee of $15 for a Student ID Card.

Overview: This course includes everything necessary to pass the A+ Certification test sponsored by the Computing Technology Industry Association (CompTIA). Students will possess the knowledge, ability, and customer relations skills as a successful computer service technician. The course covers a broad range of hardware, software and networking technologies including:

    Hardware:
  • Identify proper procedures for installing and configuring system components and devices.
  • Diagnose and troubleshoot system problems and determine whether they're hardware- or software-related.
  • Identify safety procedures, environmental hazards, and preventative maintenance techniques.
  • Identify popular motherboards, types of memory, bus architectures, and the purpose of CMOS.
  • Define the print process and identify procedures for servicing printers.
  • Identify the unique components of portable systems.
  • Define basic networking concepts and configure a computer to function on a network.
  • Differentiate between effective and ineffective behaviors related to customer satisfaction.
    Operating System:
  • Install and configure MS-DOS.
  • Upgrade from MS-DOS to Windows 9x.
  • Configure networking in Windows 9x to support connectivity between Windows 9x computers, and between Windows
  • 9x and Windows NT/Windows 2000 computers.
  • Define the components of the Windows 9x architecture.
  • Install and configure local and network printers on a Windows 9x computer.
  • Troubleshoot Windows 9x.
  • Establish a Windows 2000-based computer network.
  • Provide administrative support to the Windows 2000 startup process.
  • Identify the primary administrative tools in Windows 2000.
  • Support networking and the TCP/IP protocol in Windows 2000.
  • Configure and maintain the two different name resolution services in Windows 2000—host name resolution and NetBIOS name resolution.
  • Customize your installation of Windows 2000.
  • Install and manage a printer in Windows 2000.
  • Manage your hard disk in Windows 2000.
  • Use Event Viewer, Performance, and Task Manager to monitor Windows 2000, and Windows 2000 Backup and the Emergency Repair Disk to troubleshoot Windows 2000.
  • A complete instruction manual
  • Certificate upon completion
  • Career Enhancement Services
  • Guarantee: Retake the course for free until test passed
Topics:
    Hardware:
  1. Introduction to Microcomputers
    • A Brief History of Computers
    • Number Systems
    • Microcomputer System Components and Their Functions
    • Software and Firmware
    • Tools of the Trade
  2. Safety
    • Basics of Electricity and Electronics
    • General Safety Guidelines
    • Fire Safety
    • Computer Equipment Disposal
  3. System Components
    • Power Supplies
    • ROM BIOS
    • Central Processing Units
    • System Boards
    • Memory
  4. Bus Architectures
    • What is a Bus?
    • The 8-bit bus
    • The ISA Bus
    • The EISA Bus
    • Micro Channel Architecture Bus
    • The PCI Bus
    • Plug and Play
    • Video Circuitry Buses
  5. Ports, Connectors, and Cables
    • Overview of Input/Output Ports
    • PS/2 Ports
    • Serial Ports
    • Parallel Ports
    • Universal Serial Bus Ports
    • FireWire Ports
  6. Expansion Boards
    • Drive Controllers
    • Video Cards
    • Sound Cards
    • Modem Cards
  7. Storage Systems
    • Fixed Disk Drives
    • Removable Media Disk Drives
    • Backup Systems
  8. Peripheral Devices
    • Primary Input Devices
    • Primary Output Devices
    • Other Input/Output Devices
  9. Portable Computing
    • Components of Portable Systems
    • PC Cards
    • Power Management
  10. Networking
    • Network Concepts
    • Introduction to the OSI Model
    • Network Connectivity
    Operating System:
  1. Overview of the MS-DOS Operating System
    • Introduction to MS-DOS
    • Installing and Networking MS-DOS
    • Using and Configuring MS-DOS
    • Troubleshooting MS-DOS
  2. Introduction to the Windows 9x Family of Products
    • Introduction to Windows 9x
    • Installing Windows 9x
    • Troubleshooting the Setup Process
    • Configuring the Windows 9x User Environment
  3. Introduction to Windows 9x Networking
    • Networking Overview
    • Installing Network Components
    • Using Windows 9x in a Peer-to-Peer Environment
    • Using Windows 9x in a Domain Environment
  4. Windows 9x Architecture
    • The Structure of the Windows 9x Operating System
    • The Windows 9x Registry
    • Memory
    • The Virtual Machine Manager
    • Plug and Play
  5. Supporting Printers
    • Printing in Windows 9x
    • Network Printing
  6. Troubleshooting Windows 9x
    • Troubleshooting Strategy
    • Troubleshooting Configuration Problems
  7. Introduction to the Windows 2000 Family of Products
    • Overview of Windows 2000
    • Installing Windows 2000
    • Server-based Installation
  8. The Windows 2000 Boot Process
    • Examining the Windows 2000 Boot Process
    • Troubleshooting the Boot Process
  9. Windows 2000 System Administration Basics
    • System Administration in Windows 2000
    • The Windows 2000 Registry
  10. Introduction to Networking with TCP/IP
    • The Microsoft TCP/IP Protocol Suite
    • IP Addresses and Address Classes
    • Network and Host Addresses
    • Troubleshooting TCP/IP Addressing
  11. Name Resolution Services
    • Host Name Resolution Methods
    • NetBIOS Name Resolution Methods
  12. Customizing a Windows 2000 Installation
    • Installing New Hardware
    • Customizing Windows 2000
    • Adding and Removing Software and Operating System Updates
  13. Managing Network Printing
    • An Overview of Windows 2000 Printing
    • Administering Printers
    • Web-based Printing in Windows 2000
  14. Managing Hard Disks and Partitions
    • Creating and Managing Partitions on Basic Disks
    • Dynamic Disks
    • Disk Defragmentation and Compression
    • Managing Encryption
  15. Monitoring and Troubleshooting Windows 2000
    • Working with Event Viewer
    • Monitoring Performance
    • Optimizing Windows 2000 Performance
    • Protecting Against Disaster

 

 

 

 

 

 

 

 

 

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